Last updated: July 31, 2025

Thank you for choosing MadMad Store for your pet’s comfort! Here’s what you need to know about our shipping process.

1. Processing Time

• Orders are typically processed within 1 to 3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Delivery times are estimates and may vary based on your location or unforeseen delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the size/weight of your order. Occasionally, we offer free standard shipping promotions — check our website for current offers.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow your package’s progress.

5. International Shipping

Currently, we ship only within [specify countries, e.g., the United States and Canada]. For inquiries about other destinations, please contact us at:
📧 michelsonnoel516@gail.com
📞 +1 407 972 4629

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please notify us within 7 days of delivery so we can assist you promptly.

7. Contact Us

For any shipping questions or special requests, please reach out:
📧 michelsonnoel516@gail.com
📞 +1 407 972 4629